Regarding fraudulent use of credit cards in other people's names

There was an attempted theft of goods at our store using a credit card in someone else's name. It seems that this is a fairly common occurrence when doing e-commerce, so I thought, "Oh, it's finally happened to us," but we were able to successfully block it using various detection systems.

Although we cannot go into detail, we may call customers to confirm if we suspect fraudulent use in the following cases. We may also cancel a reservation without calling to confirm.

• You are a first-time customer and meet the following criteria:
• Suspicious email address
• The cardholder name and the purchaser are different
• There is something suspicious about the delivery address
• There is something suspicious about the source of the access
• There are some issues with the purchasing process
• Buying products that are easy to resell

Of course, there may be cases where the above applies even if the product is used correctly. If this is the case, please contact us via chat or other means and we will respond immediately.

In addition, for professional orders, the purchase amount is obviously different from personal use, so we often ask for the shipping address. If you don't mind, please include the name of your store or other details in the shipping address, and your order will not be canceled.

We ask our customers to be careful of phishing scams that trick you into entering your credit card numbers.

The stolen goods are first sent to a forwarding worker (mostly international students, recruited under the pretense of being part-time workers for e-commerce shipping), who then sends them to another base. The goods collected at the other base are sold to wholesalers and the criminals get their hands on the cash.
The store that sold the item will be forced to pay compensation for the fraudulent use of the card. Since only the item is taken out, it is a situation similar to shoplifting.
The owner of the card that was used fraudulently will be refunded the amount used fraudulently.

I don't think this can be done with coffee beans, but it seems like it would be pretty dangerous with home appliances. If you're interested, try searching for keywords like "credit card fraud" on YouTube, and you'll probably find news programs and other similar programs.